Aito ArtClean will in no way sell, share or trade customers’ Personal Data that we obtain online (Website, Social Sites, SMS/Whatsapp, Call or others).

Personal Data we obtain in this way will only be shared with our group of companies and also third parties for purposes permitted under the provisions of Malaysian law.

When you agree to use and subscribe to our services, the Personal Data we require is:

Name
Home/Premise address
Phone number
Email address
Date of Birth (optional)
Gender (optional)

The Personal Data we obtain will be used or shared within a group of companies or third parties for some or all of the purposes below:
To provide services that have been ordered by the customer, either by our group of companies or other companies deemed eligible to replace our services (in the event of an emergency or we are unable to meet the customer’s request);
To inform or update the status of a booking or for customer support purposes;
To convey service and booking information;
To process bookings and provide services that have been booked;
To enable us to manage the administration of accounts registered with us; For the purpose of verification and execution of financial transactions related to payments you make online. For example, payments you make through our Website will be processed by an agent we appoint. Disclosure to a data processing agent such as the agent we appoint in this context is required for the purpose of handling the sales transaction you have selected;

Optional personal information such as date of birth and gender will be used for the purpose of researching the demographics of our customers and for us to provide suggestions or information in the form of promotional emails that we feel are useful to you, thus, improving your experience when you visit websites and social sites. we. By providing this optional personal information, you are deemed to have agreed to be part of our study and to accept the suggestions or information as above.
When we provide services to customers, some or all of the following will be done:

Take pictures of residential/premises before and after cleaning service is done;
Take pictures of the residential/premises environment;
Take a picture with the customer (optional).
This information is taken for the purpose of:
Marketing and adoption in our websites and social sites;
Monitoring the quality of work of our service operators;
Evidence of done services by our service operator;
Learning and improving the quality of work.